Your floor was not leveled, that’s why. I did not know not to mop this product. Her approach to home improvement has been rather trial and error, the latter of which is evidenced by the amount of spackle she buys on an annual basis. Go over any concerns and look closely at the benefits. to see if I could relieve pressure. The flooring was so paper like that it had to be glued since nails frayed it. engineered wood flooring problems, Find Quality engineered wood flooring problems and Buy engineered wood flooring problems from Reliable Global engineered wood flooring problems Suppliers from mobile site on When the bottom of a board is wetter than the top, its edges cup. Because are dealing with a product of nature, moisture (whether it is in the form of steam, humidity, spills, etc…) will affect the shape of the wood by either expanding or contracting. Lazy Layout. There is no doubt that this flooring option has a number of attributes worth considering. The product in our home is roughly 0.5″ thick. It may even last longer than some of the other types of flooring the homeowner is currently considering. Today, no one can deny the importance of engineered products in today’s wood flooring market, and the products come from every corner of the globe … If you did it, you didn’t read up on how this is done. “We’ve deduced that the most likely culprit for the expansion of the MDF was steam coming from our bathroom. As you can see from the picture, not all is “fine” – in fact, things are far from fine. Ken. This , however, adds to the cost and ease of installation. The three primary ones regarding the floors resistance to buckling is 1) How this is the flooring? Lauzon is another manufacturer of high quality caliber that comes out of Canada. For a quicker response, please send all inquiries Attorney costs too much. Good luck! Purchased new home and chose Brazilian Cherry Engineered Hardwood. The construction of engineered flooring helps minimize the effect of natural flaws in wood, but it's still wood, and wood has some flaws. One of the more modern mopping devices can be used once a week or so in order to remove any reside that the dust mop leaves behind. you just have to be willing to pay for it. When we walked over them, we could feel (and hear) a real bounce to the floor. Builder's installer returned and replaced split boards, about 60. We only deal with HDF and Plywood. I guess my question is, what is a controlled environment, when the environment is a home? I hate to disagree with you, but feel that the manufacture or the flooring is not at fault. Ha.). When the plan is to renovate the home, that means taking a good look at the floors. If you bought MDF, then you went for the low-budget version, and the most susceptible to moisture damage. Flooring swelled and buckled. If the time has come to replace vinyl tiles, carpeting, and other types of floors, it makes sense to look into the pros and cons of engineered wood flooring. They are made of a plywood or composite base topped with a thin layer of wood veneer. And there are people who are looking for “deals” – our inexpensive products really are not intended to be sold for retail replacement jobs, but they end up being used for that because some homeowners have a need for less expensive products. Smears and Smudges – A similar issue arises when customers install solid hardwood flooring with a high gloss finish. I guess I’m just not happy with the lack of accountability of the manufacturer to even just get back to me on my inquiries about the product, nor am I pleased with the fact that this was the one that was the most highly recommended to us when I described our home (condo, concrete flooring, provided a layout). Next take the Q-Tip and dip it into rubbing alcohol as well, then run it along the length of the scratch to make sure it is completely clean of any dirt or debris that might have been pushed into the scratch during every day wear and tear. It's impossible to machine flooring with 100 percent accuracy in every board. Seeing as *everyone* I know who have engineered hardwood in their homes (roughly six people, hardly a huge sample size, I’ll admit!) For example, one manufacturer may use an inferior adhesive in order to trim production costs. The HDF or MDF has been shaped so that the planks can “click” in place with each other, making installation fairly simple. It wasn’t major – just a little space – but seeing as we had dark hardwood, the separation exposed the pale particle board, which wasn’t very aesthetically pleasing. Some of them include: While engineered wood flooring has plenty of qualities, there are a few things prospective buyers should keep in mind: Talk with a contractor about the possibility of installing an engineered wood floor. Four years ago when we bought our condo, we knew right away that the carpet had to go. Friends of ours who also had engineered hardwood mentioned the same thing had happened to theirs, but that the boards snapped back together on their own shortly after. Engineered floors are an economical alternative to solid hardwood flooring. It’s a good idea to have a good (and oversized) mat with a waterproof backing. Six months later, with evasion by retailer and supplier, windows and doors are open 24/7 unless we are gone. I noticed a while ago that a couple of the boards looked as if they were separating from each other. Environmental Advantages of … Hardwood flooring undergoes changes with seasons or relative humidity within the home. If so, engineered wood flooring is an attractive option here. I was hopeful and so I didn’t do anything. If a contractor did this, you should make him fix it. The thicker the floor, the more stable it is. The inexpensive products are made for a reason – mostly for new home construction where the builder won’t allow a better product to be used or for rental situations where the flooring is expected to last only a short time. Learn more about this popular flooring material. If you’re after a more uniform appearance we recommend a stained floor, as the stains help mask the different shades. Now, as for the locking system on this type plank… I’m unsure of. That’s awful. We had engineered hardwood, made by Naturally Aged Flooring, put down throughout most of the first floor. I have also never dealt with MDF as a core product for engineered wood flooring. There are 9 engineered wood flooring problems suppliers, mainly located in Asia. Wow. The probable reason for this … Our retailer surprised us by substituting a HDF flooring for the more expensive Mohawk brand with strong warranty. Its layers block moisture and provide extra stability to your floor. We recently moved into our new construction home. But I have never seen planks simply unlock due to moisture. Also loss of memory serious due to Toxic exposure. Our local flooring company substituted a “hydrocore”(pressed cardboard) flooring for the hardwood we had ordered thinking we would not know the difference. If dents and dinks showing up on your wood flooring are going to disappoint then you should consider either raising your budget or taking a look at engineered hardwood floors and high quality laminate floors. Jen (but never “Jenn”) Byck, aka the Fix'n Vixen, is a Toronto-based freelance writer and communication consultant who is undoubtedly home fixated (she is also TV fixated, really bad TV fixated and donut fixated). I spent $2,750 on this crap, 5 years ago. Keeping the Floor Clean: It doesn’t take much to keep this flooring clean. I was completely ignored. From there, we’ve pretty much just been living normally. Concrete floors always need to be leveled before applying any kind of flooring. While it did show dents, I never had any issue with it…until the washing machine in another room overflowed. I’m not 100% on this (it was a few years ago), but I think it was 1/4″. Wide plank floors are … Some moisture-related problems are visible to the discerning eye. As per the instructions (and I worked with a contractor during the install who was familiar with the product), we did leave a small gap near the wall when we installed it. !….Loretta, what was the square footage of this tearout job? “Delamination is when the wood veneer or the surface layer separates from the backing material of wooden floorboard.” This is a problem associated with engineered flooring. Store says we have mold and are deadbeats! There are many variables to ‘engineered hardwood’ flooring. It might have been easier if this had not happened to us in our 70s. Keeping the Floor Clean: It doesn’t take much to keep this flooring … The lift became more and more visual, to the point that the boards then started to tepee at their connecting seams. It cost about $6,000 to have the toxic wood and glue removed plus the replacement cost of real wood–Garrison solid Maple for 2400 sq. It can decrease the stability of your flooring, which can become a major problem over time or with minor spills. Warping & Buckling. Something with more substance would resist cupping better, but if wood is exposed to high humidity, as we all know, it will cup – it’s wood (MDF should be pretty stable, but what you purchased was very thin). Engineered Hardwood vs. Hardwood Laminate. In addition to the odor, this floor has bounce. Boards Not Tight. I now have what friends have coined The Rage™. If you are looking for a natural wood floor surface, make sure that the … has encountered an issue (from the very minor board separation during humid times to my massive buckling situation), I’m frankly just not confident in engineered hardwood, regardless of price point. Thanks, Ken! The flooring soon expanded 1/2” with the humidity and had a spongy feel. The target market for this type of item is someone that is looking to save some money, or use it for only a couple of years. text to In many cases, going over the floor with a dust mop will be all that’s required. If you are willing to silicone every joint (including butt joints) you wont have this problem. It may even last longer than some of the other types of flooring the homeowner is currently considering. It’s one of the main charms of solid and engineered floors – the unpredictability of nature ensures that your floor is a one-of-a-kind.. Prevent water from coming in contact with wood floors by using area rugs below sinks and near entry doors, and by placing houseplant pots or containers on top of water-collecting dishes. Even my uncle is now referring his other customers to them because you can't beat the service, quality, and price.". Somewhere around 1600 sq/ft. What’s a homeowner to do? Whenever I’ve installed this stuff, I run a little bead of blue Titebond (the waterproof stuff) down each tongue before I lock it in. Which has me really worried because it’s in a basement (a very dry one with vapor barrier), but the space includes a kitchen and a bathroom. The upside is that our new Garrison hardwood floors are positively beautiful and totally odor free! If something as minor as steam from a nearby room can goof the floors up that badly (and steam was our best guess seeing as there wasn’t evidence of anything else) – why is this product (one that was a mid-high price point when it came to the engineered hardwood we looked at) being sold for homes? The blinds had to be raised a inch to accommodate the swelling! I suspect that the biggest problem with the product pictured is how thin it is. You have to realize that we can not oversee every customers install or home’s environment, so there are typically strict guidelines on how to install and where to install. However; this flooring can last a long time if the environment is controlled and proper protection procedures are taken. What is the top layer made of? via or Our cost to tear out and replace plus his charges, $50,000. Engineered wood flooring consists in layers of timber glued together and finished with the top layer of … When exposed to or saturated in water, wood can swell and warp. We waited too long believing the lies of the retailer, but now have double expense of removal and reinstalling. I put down 5/8″ plywood engineered hardwood with a 4mm veneer. It pays to find out more about the materials used for the product before making a selection. In other words, it’s the sort of thing we have very little control over, lest we stop showering all together, something that would undoubtedly cause other problems in our lives. Why are they bouncy? I had been warned that engineered hardwood could be problematic (“buckling” was the term I heard used), but as long as you weren’t installing it anywhere that water would likely get to it (like in a bathroom or kitchen), we should be fine. Step # 2. Howdy Odd. Don’t. Our friends who also experienced board separation noted it happened to their floors on particularly humid days. Installation errors, finishing mistakes and long-term wear and tear can also affect the performance of this exceptional flooring option. Glued down with liquid nail. 50,000 DOLL HAIRS! For those who haven’t been introduced to this product, engineered hardwood are planks in which the top few layers are made of real wood (and available in nearly every type and color) that have been sealed onto cheaper wood – specifically, particle board. I eventually lifted up the baseboard (and inadvertently removed some drywall – great!) And from the picture it looks like you floated it over tile without a foam or plastic underlayment. There is no radiant heating. Doesn’t take much longer and I’ve never had a callback. It won’t take long to decide if this flooring is right for the home and find a style and stain choice that’s perfect for the space. Gapping. In fact, it holds up well as the years pass. I sell a product in the flooring industry, and our inexpensive products are not as good as our more expensive products. Read over these… I would bet there are a couple exclusions for moisture related issues. Would love to be proven wrong, but so far the anecdotal evidence isn’t looking great for this kind of product. This is a case of a bad installation. Tags: bruce hardwood; engineered hardwood problems; thagen Pro Member. The Cost of Purchase and Installation: Engineered wood flooring is competitively priced in comparison to other solutions. This did nothing. I just installed a Bruce Engineered hardwood flooring in an office this weekend. It took a while to discover this fact after the floor began out-gassing noxious fumes that made us sick. problem solved. Large humidity swings, excess moisture and lack of climate control will cause an engineered floor to fail just like any other wood floor. The second level flooring is over wood subfloor, and most of the problems are over the area that the installer supposedly fixed areas of uneveness. If you’ve been seduced by photos of highly polished floors … Wood flooring in a bathroom or kitchen is never are really good idea. As for the “controlled environment”, you must remember that you have placed a natural product next to a room that gives off moisture. Homeowners who like to keep things simple will find this attribute especially appealing. Cheap engineered wood is bad. It may be hard to tell the difference at first glance, … Thank you very much . A crooked local flooring store substituted cheap hydrocore thinking we’d not notice the difference. We found a similar product at Home Depot for 79 cents rather than the $6 (sale price for Mohawk solid acacia) we paid but the company denied the switch and blamed the odor on under-house mold (there was none). It looks 35 years old. An entire area of our flooring felt incredibly under pressure to the point that other areas were starting to become affected. 416-735-0075. Hardwood flooring is made of wood which has a natural tendency to get affected by changes in temperature and humidity level. While this whole scenario is unfortunate for you, this seems to be a case of an inferior product doing what it will do. In fact, some types can be installed by the homeowner, eliminating the need to have a professional do the job. The Materials Used: Not all manufacturers utilize the highest quality materials in the production of the flooring. We figured we had two real choices: real hardwood floors or go for the cheaper, easier-to-install engineered hardwood floors. Engineered 101: Not so long ago, many still considered solid flooring the only “real” wood floor. Verify that the radiant heat system you are considering is compatible with engineered wood flooring. I can tell you this… A manufacture will stick to their guns on the warranty. This “wood movement” occurs naturally according to seasonal shifts or when ambient RH levels change in the home. Jenn, I’ll take your word on your assessment that the product I had wasn’t great quality to begin with, but it wasn’t really inexpensive. All told, this crook (Strait Flooring) cost us close to $50,000 and compromised our immune systems. Firstly, I would like to apologize from a manufacturing stand point for the customer service you have been given. Master SEO, POLYPROPYLENE (Solution Dyed Twisted Polypropylene), "Canadian Flooring was perfect for me - I have a small business and was in dire need of new floors for the office. However, the boards (specifically, the MDF) were curving badly. I think you would have saved money if you just went for the real deal mohagany solid 3/4″ thick T&G. CUPPING. Filed Under: Building Materials, DIY Discussion, Flooring Tagged With: engineered hardwood, hardwood flooring, problems. Retaining an attorney would have cost twice as much so this person (whose only response to his ruse was to slander us) got away with it. What is engineered flooring? So – thinking about getting engineered hardwood? Retailer continues to seek ways to blame us, installer and distributer take no responsibility, and the manufacturer refers us to warranty disclaimers. I genuinely hope you have no problems with your floor, Ethan. Definitely. I really should call their crap customer service out in this post, but as Marc likes to keep HomeFixated a “happy place”, I will restrain myself and not unleash the hellfire that burns within me. By its very nature, each piece of timber used for solid wood and engineered floors is unique, with variations in grain and colour. Updated for 2020. I attempted to contact the manufacturer of the engineered flooring by phone and e-mail (and later through a contractor whom I knew and who had done business with them) to see if there was anything I could do to fix it or prevent it from doing more damage. If you're a commitment-phobic shopper, choosing interior flooring can feel like a never-ending process. I’ll let you know how the process of removing and replacing this flooring goes (including how much alcohol I consume during that time. The first floor flooring is over concrete slab. The product is 3/8 inch thick and 3 inches wide. I do know that we did what was recommended by the manufacturer. Prediction: LOTS). While the veneer can range in thickness depending on the quality of the flooring, most engineered products can be sanded and refinished to restore their appearance. I know your rage. It was old, stained, and smelled of a charming blend of cat, hot dog water and a sickly sweet perfume that attempted to cover the combination up. The Durability: Many people think that engineered wood flooring is less durable than other solutions. Also, you said this was an entrance area. Engineered flooring will not swell or warp, making it very low maintenance. Buckling happens when the planks lift right off the floor. All wood reacts poorly to moisture, whether its direct from spills, or humidity in the air. Pay the extra little bit and take the extra little time and get real, hardy hardwood (or tile). This fact alone makes it worth consideration. The Ease of Installation: While there is more than one type of engineered flooring to consider, all of them are easy to install. Beware of Strait Floors in Sequim WA. From what we can tell and from what others who have looked at it could tell, the was no actual water damage in the area and the installation (of both the flooring the baseboards) was done correctly. Note: Not a sales person or contractor, just a DIYer who has laid engineered flooring both floating and nail-down and never had a problem with any of it. You didn’t mention how far from the wall you placed the floor when you installed it? Our friends who also experienced board separation noted it happened to their floors on particularly humid days.”. Ugh. The outgassing odor was intense and never stopped. (MDF – Medium Density Fiberboard… HDF- High Density Fiberboard). They are glued down as I have a slab ( no basement). offers 9 engineered wood flooring problems products. In fact, it holds up well as the years pass. After a few months, several boards started splitting. (We are told that high end contractors do this same thing at times!) If I were in your shoes and did not manufacture flooring for a living… I would threaten the company that you were going to the Better Business Bureau. Get access to free prizes, product sneak-peeks, reviews, how-to's and much more! I am not a fan of the lock together installation systems, but unfortunately, that is the trend right now. Here it is 2015 already so you might never see this but here goes. Before installing the flooring, it sat in our home for a few days to acclimatize – as recommended. The master bathroom serves as a bedroom since it has old vinyl and clear air. More often than not, the root of the problem lies with the initial installation of the solid wood flooring. We have to rip up the engineered hardwood in that section (small mercy: the area impacted is in our entrance area only – we’re hoping we can keep the flooring everywhere else) and replace it with humidity-handling tile. 2) What is the engineered portion made from, and 3) How thick is the veneer. I came to them looking for info and I’ve been completely ignored. It only makes the rest of us look bad. What I’m actually most annoyed with when it comes to the manufacturer is the lack of customer service. Jen, your experience — which is not unusual here in Southern Cali — is why I BEG my real estate clients not to use engineered wood in their remodels. That increases the odds of the layers separating as the years pass. Engineered hardwood flooring problem Discussion in 'Solid and Engineered Hardwood Q&A' started by thagen, Dec 15, 2008. The product resists staining and requires no special cleaning agents. I too work for a manufacture of this type product and agree with Jeff. Believe me, I didn’t approach them screaming and yelling (after all, I’m Canadian. Well-made engineered wood is good. WHOAAAA! Quality control, in general, can be an issue as well. Have I been able to get any info on that? Hey really nice article very informational. Primarily, wood flooring problems can occur when the wood expands and contracts. Its layers block moisture and provide added stability to your floor. While 3/8″ wood is usually much cheaper, its also more susceptible to instability due to moisture. The Durability: Many people think that engineered wood flooring is less durable than other solutions. Health Concerns: Some people do have reactions to the adhesives used to bind the layers of the engineered flooring. Since my favorite words – “cheaper” and “easier” – accompany the description of engineered hardwood, we went with that. You can get mad at the manufacturer if you want, but the product isn’t likely defective, it is just inexpensive. Sounds like I might be in for some tiling work in the next year or two…. I cannot afford to replace it as it is a huge area of my home. However, it isn’t as hard as HDF, which is considered the second best material. My engineered floors were not cheap. The crew arrive to install flooring throughout the first … Wanna know what happened? Solid wood flooring which bulges and lifts in the middle of rooms is, unfortunately, a relatively common problem. Our hand-scraped maple is not done by machine as most are and the finishes are non-toxic. I cry over it sometimes, but I’ll never be able to afford replacing it. These changes can also present a less-than-desirable change in the appearance of your wood flooring. You can also choose from online technical support, return and replacement, and none. Just a voicemail and unanswered e-mails. I do not know of a happy owner. The most common transitions people have trouble bridging are areas between a tile kitchen or bath floor and the rest of the house. A wide variety of engineered wood flooring problems options are available to you, such as 1 year, more than 5 years. Definitely appreciate your feedback! The boards continued to warp and curve and we eventually took one out to get a good look at it (the rest of the affected boards heaved and buckled immediately). The manufacturing process of the engineered wood creates a stable core that resists expansion and contraction from environmental changes. ... Hi, seen as you reside in possible moisture rich environment, I recommend the engineered wood flooring type. Then, they started to lift. Wipe the area where the scratches are with the washcloth dipped in a small amount of the rubbing alcohol. There will also be exclusions on what the warranty covers. The Style Options: Many providers offer engineered flooring in the most popular styles. That always seems to get a reaction! Engineered hardwood flooring is designed to reduce the moisture problems associated with conventional hardwood. Hi Jeff – thanks for the insight – appreciated! If it is a manufacturing issue, then I would expect unused wood would also show these issues. Filed Under: Building Materials, DIY Discussion, Flooring Tagged With: engineered hardwood, hardwood flooring, problems About Jen Jen (but never “Jenn”) Byck, aka the Fix'n Vixen, is a Toronto-based freelance writer and communication consultant who is undoubtedly home fixated (she is also TV fixated, really bad TV fixated and donut fixated). ft. All our furniture was in the garage months, where we slept for two months while the replacement work went on. If you’ve already started reviewing your options in the hardwood flooring market, then you’ll be well aware that engineered hardwood flooring is an increasingly popular product. That’s fine unless the homeowner wants something that is a little different in terms of stain or wood grain. You’d be surprised what a little moisture + the pressure exerted by walking can do–especially at an open transition like you show in your picture up there. Generally, engineered floors tend to move lengthwise as well as in width when they expand or contract, and end-joint gapping is a … Nope. I’ve received a few e-mails from people with similar problems to mine, wanting to know if we shared the same manufacturer – and we haven’t. If someone spills something on the floor, it can be removed with a damp cloth and then polished with a dry one. Of the engineered hardwood we looked at, this one was mid-high range in pricing, and one that a trusted contractor had worked with in homes before, so I wrongly presumed what we were getting was pretty decent. There haven’t been any spills or leaks and I wipe the floors as directed (no mopping!). I’m getting bouncy boards in a few areas. I do not invite people over. See floor preparation on concrete. SEO by truly is a sad story. We only holler during hockey games. As a result, some boards won't fit together perfectly. Fun. This flooring supposedly comes with a warranty, too. Are you using the ventilation in your bathroom? It will also not swell or warp, which makes it very low maintenance. See floor preparation on wood subfloors. Super-heating and ozone generator were suggested and tried but to no avail. Back in my full time installation days or pre 2004 when I first handled a Lauzon job it was their square edge engineered … Engineered wood flooring is designed to reduce the moisture problems associated with solid hardwood. We have buckles, ruts, and chips everywhere. The thing is, it’s fine everywhere else – but massively not fine in one area. Like most anything else, there are good versions and bad versions. If floating floors are installed without a proper moisture barrier between it and … These problems are always associated with lack of proper floor preparation, improper subfloors or out of tolerance subfloors. Here are some facts about this option to consider closely. Depending on the method of construction, the core of a poorly produced engineered wood flooring board can give you issues. Honestly it looks thicker than the stuff my mom just had me, my sister and her husband install in her place. How familiar is the following? What do you wipe it with is my biggest question and can it be repaired ? The different thicknesses exist so engineered wood flooring can be used in a variety of applications without awkward transitions between different flooring materials. Step # 1. Buckling. So what you’re saying is you floated this product (you mentioned it was a click product, not a nail or glue job). Finally, if the veneer is 3-4mm, then you will be less likely to have it de-laminate from the engineered portion, plus it will expand/contract less than the 1-2mm versions. Plywood is considered by many to be the best material for the engineered portion. Engineered Wood Flooring Engineered hardwood flooring is a good option for homeowners who want the look of wood but need something a bit more affordable.
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